Our policies & procedures
We maintain comprehensive policies to ensure the safety, wellbeing and care of every child. Full policy documents are available at each centre on request.
Child Protection & Safeguarding
Our Children First child protection policy and procedures.
Full document available on request at your centre.
Health & Safety
How we maintain a safe environment for children, staff and visitors.
Full document available on request at your centre.
Infection Control
Our procedures for managing illness and preventing infection.
Full document available on request at your centre.
Medication Administration
How we handle prescribed and non-prescribed medication.
Full document available on request at your centre.
Behaviour Management
Our positive approach to supporting children's behaviour.
Full document available on request at your centre.
Food & Nutrition
Our food safety, allergy management and healthy eating policies.
Full document available on request at your centre.
Outdoor Play
How we manage outdoor play safely in all weather conditions.
Full document available on request at your centre.
Data Protection (GDPR)
How we collect, use and protect personal data.
Full document available on request at your centre.
Admissions
Our enrolment and admissions procedures.
Full document available on request at your centre.
Complaints
How we handle complaints and feedback from parents.
Full document available on request at your centre.
Collection of Children
Our procedures for safe collection of children.
Full document available on request at your centre.
Staff Vetting & Recruitment
How we recruit and vet staff safely.
Full document available on request at your centre.
Want to see a specific policy?
Contact your nearest centre and we'll be happy to share the full policy document with you.